Shipping Policy

Last Updated: April 04, 2025

At Krazy Ks Boutique LLC (“we,” “us,” or “our”), we are committed to delivering your purchases from krazyksboutique.com (the “Site”) efficiently and discreetly. This Shipping Policy outlines our shipping practices, costs, delivery expectations, and responsibilities. Given the sensitive nature of our adult toys, clothing, and related products, we prioritize privacy in every shipment. By placing an order, you agree to the terms of this Shipping Policy, alongside our Terms of Service and Refund and Return Policy.

We may update this Shipping Policy from time to time, with changes posted here and reflected in the “Last Updated” date. Your continued purchases after updates constitute acceptance of the revised policy.

1. Shipping Methods and Costs

• Available Options: We offer multiple shipping methods (e.g., standard, expedited) through trusted carriers such as USPS, UPS, or FedEx. Options and costs are displayed at checkout based on your location and order weight.
• Cost Calculation: Shipping fees are calculated at checkout and added to your order total. Costs vary by destination, method, and package size. We may offer free shipping promotions with a minimum order value (see our Promotions and Discounts Policy, if applicable).
• Taxes and Duties: For international orders, additional customs fees, duties, or taxes may apply (see Section 5 below). These are not included in the shipping cost and are your responsibility.

2. Processing Time

• Order Processing: Orders are typically processed within [1-3 business days] from the date of purchase, excluding weekends and U.S. holidays. Processing may take longer during peak seasons (e.g., holidays) or due to inventory verification.
• Confirmation: You will receive an order confirmation email once your payment is verified, followed by a shipping confirmation email with tracking details (if available) when your order ships.

3. Delivery Time

• Domestic Shipping (U.S.): Delivery typically takes [3-7 business days] for standard shipping, or [1-3 business days] for expedited options, depending on your location and carrier performance.
• International Shipping: Delivery times vary widely, typically ranging from [7-21 business days], depending on destination, customs clearance, and local postal services.
• Estimates Only: All delivery times are estimates, not guarantees. Delays may occur due to carrier issues, weather, customs, or other factors beyond our control (see Section 7).

4. Discreet Shipping Commitment

We understand the importance of privacy for our customers. To protect your confidentiality:

• Plain Packaging: All orders are shipped in unmarked, plain packaging with no indication of the contents or our store’s adult-oriented nature.
• Sender Information: The return address may appear as “Krazy Ks Boutique LLC” or a neutral variation, without reference to adult products.
• Tracking: Tracking labels (if provided) will not disclose product details.

5. International Shipping

We ship to many countries outside the U.S., subject to availability and local laws. For international orders:

• Restrictions: We cannot ship to countries where adult toys or related products are prohibited (e.g., certain Middle Eastern or Asian countries). A list of restricted destinations, if known, may be provided at checkout or upon request.
• Customs and Duties: You are responsible for all customs fees, import duties, taxes, or other charges imposed by your country. We do not pre-calculate or cover these costs.
• Compliance: You must ensure that importing our products complies with your local laws. We are not liable for delays, seizures, or confiscations by customs authorities (see our International Sales Policy for details).

6. Shipping Address and Delivery

• Accuracy: You are responsible for providing a complete and accurate shipping address at checkout. We are not liable for delays or losses due to incorrect or incomplete addresses.
• Delivery Attempts: Carriers will attempt delivery per their policies. If you are unavailable, they may leave the package in a safe location, require a signature, or return it to a local facility for pickup, depending on the method chosen.
• Risk of Loss: Ownership and risk of loss transfer to you upon delivery to the shipping address or carrier handover, whichever occurs first.

7. Delays and Lost Shipments

• Delays: We are not responsible for delays caused by carriers, customs, weather, strikes, or other events beyond our reasonable control (force majeure). We will work with you to track delayed orders where possible.
• Lost Shipments: If your order is lost in transit (confirmed by the carrier), contact us within [30 days] of the shipping date at krazyksboutique.com/contact. We may offer a replacement or refund at our discretion, subject to investigation with the carrier. Claims for lost shipments after [30 days] may not be honored.

8. Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect:

• Contact us within [30 days] of delivery per our Refund and Return Policy.
• Provide photos and order details for verification.
• We will cover return shipping costs and provide a replacement or refund, subject to inspection.

9. Tracking

Where available, we provide tracking numbers via email or your account on the Site. Not all shipping methods include tracking, particularly for international standard shipping. You are responsible for monitoring your shipment’s progress.

10. Shipping Restrictions

We reserve the right to:

• Refuse shipping to certain addresses (e.g., PO boxes, restricted areas) if incompatible with our carriers.
• Cancel orders if shipping is impractical or prohibited by law, with a full refund issued.

11. Limitation of Liability

To the fullest extent permitted by law:

• We are not liable for delays, losses, or damages during shipping caused by carriers or third parties.
• Our liability for shipping-related issues is limited to the cost of the shipping fees paid, unless due to our error (e.g., wrong item shipped).

This does not affect statutory rights under applicable law.

12. Contact Us

For shipping inquiries, tracking assistance, or issues:

• Website: krazyksboutique.com/contact

We aim to respond within [5 business days].